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Power Adapter Connection Does Not Stay Tight

PostPosted:Wed May 22, 2019 2:16 pm
by laurie loftin
I've just ordered my FIFTH power adapter cord because the connection does not stay tight enough to keep the player charging. Is there a safe way to add threads to the jack, or something besides taping it to the unit? Wiggling it around to find the right angle for the red light to come on makes the protective cover on the wire wear out. So frustrated!

Re: Power Adapter Connection Does Not Stay Tight

PostPosted:Thu May 23, 2019 3:50 am
by admin
Hi Laurie,
So sorry for this problem.
Could you please send an email to our support email :suokesi2015@gmail.com
Please remember to write your order ID and question, then we can help you well and timely.
Our customer service team would be happy to resolve this problem for you.
Please do not worry, we will give you a satisfactory solution.
Naviskauto