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Display problem with 11-RQ0110
PostPosted:Mon Jul 31, 2017 8:56 am
by Valt66
Hello, I have a disply problem with my device. Amazon Order ID 026-5816444-3329142
[attachment=1]2017-07-31 11.45.19.jpg[/attachment]
The screen got blind and cannot see anything, but the touch screen is working.
[attachment=0]2017-07-28 11.48.23.jpg[/attachment]
Where i can bay a replacement display to change it for myself.
Thank you
Re: Display problem with 11-RQ0110
PostPosted:Mon Jul 31, 2017 9:41 am
by admin
Hi，
you can first disassemble the unit and check whether the flat cable of the display screen is loosen or not.
If it is normal, you can contact the customer service where you bought the unit to get an new display screen.
Regards
Re: Display problem with 11-RQ0110
PostPosted:Mon Jul 31, 2017 10:18 am
by Valt66
Thank you, I will try.
Re: Display problem with 11-RQ0110
PostPosted:Mon Sep 25, 2017 7:22 am
by Valt66
Hello, I checked the cabel, but the problim is in the display.
I contacted the customer service Suokesi in Europa, but they didn't help me. They told me that this part i no longer available. :shock:
[attachment=1]2017-08-08 18.31.21.jpg[/attachment]
[attachment=0]2017-08-08 18.33.57.jpg[/attachment]
This is the defective part, please help me to find from where I can buy this.
by this number I found it in alibaba.com , byt the cable is different.
Thank you.