NAVISKAUTO SUPPORT CENTER

Get support for NAVISKAUTO products. Get the information you need for the type of product you own.


Moderator: Andi

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User avatar
By admin
#3044
Hi,

The link of the CH1003B manual is : https://mega.nz/#!YVsEjSwD!zoWVwxjZ-jf1IXCnrbvLeM7Z87czZNaq_3puDDs6m1M .And you need to send email to the customer services(suokesi2015@gmail.com) to get the new firmware.(Notice:You must feedback the picture as shown to the customer services,and you can get the matching firmware)
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By neogeo87
#3080
Hello,



I just sent pictures of my device to the support team but I do not see any reference on the lens.

Can you explain me what is the purpose ?



Thanks.
User avatar
By admin
#3085
Hi,

Because the lens is different, the corresponding firmware is different. Technicians can distinguish the type of lens from the picture.The picture is to ensure that the hardware and software are matched, so that there will be no upgrade error.



Regards