NAVISKAUTO SUPPORT CENTER

[KDT]

I purchased this DVD in September of 2018. The on/off button does not work. The DVD player works but will not shut off. How can I file a warranty claim and get a replacement for the defective unit?



Thanks,

Kelleigh

[admin]

Hi,
This problem may be caused by the switch button falling off. Please disassemble the machine and reinstall the switch button.
Please refer to the video for operation.


Regards