NAVISKAUTO SUPPORT CENTER

[Zindy]

Hi there. I bought this one https://www.amazon.de/NAVISKAUTO-Touchscreen-Navigation-Speicherkarte-R%C3%BCcjkamera/dp/B01H3KN2CW/ref=cm_cr_arp_d_product_top?ie=UTF8. I am happy so far, but one ting makes me crazy. When i turn off the car, the radio is going to sleep mode. In this sleep mode, music or audiobooks continue playing. Until the time for the real shutdown is reached. For example: I set the Acc shutdown time on 10 minutes. I shutdown the car and take off the key on Audiobook time e.g. 1:05:00 . When i now come backesome ours later, Audiobook restarts at 1:15:00. Even Musicplayer oder Spotify continue playing in sleepmode.



Can You help me out with that?

[admin]

Hi,

Regarding your issue, the unit will turn off and don't play any app once you take off the key.

The shutdown sleep mode is just used for the quick second start when you just leave the car for a while.

Please check if the red ACC wire and yellow battery wire is reverse to your original cable.

If it's convenient for you, please take a short video about the problem, upload it to youtube, then send the link to us.

We will help you check and provide you best solution.

Regards